Charabanc AUTHENTICITY
Charabanc does not offer its products through individuals, internet auctions and platforms or unauthorised online retailers.
Please be aware that there are companies operating from China with some now “headquartered” outside of China, selling factory made copies of our car diffusers and fragrances as well as home diffusers using our Charabanc trade mark. These products have not been authorised by us, and these companies are not associated with us.
We do not promote our products via the social media platforms TikTok and Douyin or e-commerce platforms such as Tmall, Taobao, Poizon, Etsy, C My and Amazon.
We are working with the relevant platforms to remove counterfeit products from the marketplace to protect our customers and the wider general public.
When a product is purchased from unauthorised sellers, Charabanc does not guarantee the authenticity, safety, quality, and efficacy of the product.
We strongly encourage you to purchase only from us and our authorised sellers
to ensure you always receive authentic, high quality Charabanc product.
Please click here for a listing of exclusive authorised sellers.
